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Complaints Procedure

Complaints Procedure

Complaints procedure for children with SEND

 

The complaints procedure for SEND mirrors the school’s other complaints procedures.

  • Should a parent have a concern about the special provision made for their child they should in the first instance discuss this with the class teacher.
  • If the concern continues then they should contact the SENDCO, Mrs. Rebecca Singleton or the Headteacher, Mrs Emma Marquis.
  • If the concern cannot be resolved then parents may contact the SEND Governor Mrs. Diane Aldridge and Chair of Governors Mrs.Karen Pemberton who will meet with the parents.
  • Parents also have the right to contact the LEA and the SEN Parent Partnership Team based at the Area Education Office (South), East Cliff, Preston.
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